Terms of service
1. What we provide
Staggered Six prepares and checks engine control unit (ECU) calibration files ("files") from a read of your ECU, and analyses files you upload (File Check). Every delivered file comes with a report that lists the changed maps and the checks that were made.
2. What we do not provide
- We do not remove, switch off or hide emission systems or their diagnosis (DPF, EGR, AdBlue/SCR, catalyst, lambda, OBD fault reporting).
- We do not tune cars without a catalyst fitted.
- We do not flash or install files in the car; this is done by you or a workshop of your choice.
3. Your responsibility
- You confirm that you own the vehicle or have the owner's permission, and that the read you send is the car's original, unmodified software unless you tell us otherwise.
- A modified calibration can affect road approval, insurance and the manufacturer's warranty. It is your responsibility to check and follow the rules that apply to you.
- Pops & Bangs and launch control are intended for track use. They raise exhaust temperatures and load the clutch and drivetrain.
4. Prices and the final price
Prices on the website are "from" prices in euro and include VAT [confirm VAT treatment]. The final price is confirmed when we have seen your read and is never higher than shown without your agreement.
5. Static checks are not road validation
Our checks show what changed in a file and whether it stays inside the limits we apply for that engine. They do not replace a test on the car. Each report states its status (for example "statically checked", "road validated" or "dyno validated"). Power and torque figures on the website are estimates unless they are marked as measured.
6. Corrections and refunds
If a file does not work as described, we correct it free of charge. If we cannot deliver a working file, you get your money or credits back [define the time limit].
7. Liability
[Limitation of liability as required by the governing law: to be written by a lawyer.]
8. Governing law
[Country / court]
Privacy
Who is responsible
[Company name, address, e-mail] (see the imprint).
What we store and why
- Requests from the website: name, e-mail, optional phone and country, your car and chosen options, and your message, so that we can answer your request.
- Accounts: name, e-mail, company details, and a secure hash of your password, so that you can sign in and order.
- Files and logs: ECU reads, tuned files and log files you upload, to build and check files and to keep the history of your car's versions. Every file is encrypted with its own key.
- Technical data: IP address and time of requests, to keep the service secure and to stop abuse.
What we do not do
No advertising trackers and no third-party analytics on this website. Fonts and images are served from our own servers. We do not sell your data.
How long
[Retention periods: requests, accounts, files, invoices as required by tax law.]
Your rights
You can ask for a copy of your data, its correction or deletion, and object to its use, by writing to [privacy e-mail]. You can also complain to your data protection authority.
Imprint
- Company
- [legal name and form]
- Address
- [street, postcode, city, country]
- Registration
- [court / register and number]
- Tax / VAT ID
- [ID]
- Represented by
- [name]
- Contact
- [e-mail, phone]